What is MDR and SOC

What is MDR?

MDR = Managed Detection and Response

It’s a security service (not just a tool) that combines:

  1. Threat Detection – using tools like EDR (Endpoint Detection and Response), log monitoring, etc.
  2. Threat Hunting – looking for signs of sophisticated attacks (e.g., persistence, lateral movement).
  3. 24/7 Monitoring – real-time alerting and response around the clock.
  4. Incident Response – a team of experts takes action or guides you when a threat is found.

Think of MDR as outsourced cybersecurity experts + tools that actively monitor your environment and help stop attacks before they do major damage.


What is a SOC?

SOC = Security Operations Center

It’s the team and facility where cybersecurity analysts:

  • Monitor security data (logs, alerts, network traffic)
  • Investigate threats
  • Coordinate incident response
  • Manage security tools and playbooks

A SOC is where MDR services are run from.

A SOC is the “brains” behind MDR — it’s where real people are watching and responding to alerts 24/7.


MDR vs Traditional AV/EDR

FeatureAntivirus/EDRMDR/SOC
Detect malware✅ Yes✅ Yes
Detect advanced attacks❌ Limited✅ Yes
24/7 human monitoring❌ No✅ Yes
Threat hunting❌ No✅ Yes
Active incident response❌ No✅ Yes
Compliance reporting❌ Basic✅ Strong

Examples of MDR/SOC Providers

ProviderDescription
HuntressOffers MDR with real humans reviewing incidents
CoroAutomated EDR, no full MDR (no SOC team)
BlackpointStrong MDR/SOC for MSPs
Sophos MDREnterprise-grade, integrates with Sophos tools
Arctic WolfHigh-end MDR/SOC, often used in mid-size businesses

Summary for MSPs

  • If you want human eyes on threats 24/7, you need MDR with SOC.
  • If you’re looking for affordability and automation, Coro (without MDR) is fine for most SMBs unless they’re high-risk.
  • Huntress gives you real people responding to attacks — a major value-add if you’re worried about ransomware or targeted threats.